1. 100% Authentic product in original retail box
Our products are guaranteed 100% authentic, and come in the original retail box with its all original accessories intact from factory unless otherwise stated on condition tab
2. Comprehensive 12 months local warranty terms and conditions
We offer a comprehensive 12-month local warranty to give you additional peace of mind. You don’t have to be concerned about warranty issues often associated with purchases sourced from overseas and not covered in Australia. Now, it’s a real peace of mind.
3. 7 Days Dead On Arrival Replacement Guarantee.
If your product doesn’t work as it should, we offer a seven-day dead on arrival replacement guarantee.
4. 14 days Peace Of Mind money back guarantee. *
If you are not happy with your purchase for whatever reason it may be, you may return it to us for refund. For further information, please refer to our return policy.
5. Fast Delivery
We cater the fastest available courier because we know how eager you are to receive your goods.
6. 0% Surcharge For VISA, Master Card and PayPal Credit Card.
Easy and secure payment facilities and 0% surcharge for Visa, MasterCard and PayPal payments.
7. 256 BIT SSL Encrypted Site to ensure Safe and Secure shopping
We use state-of-the-art systems to keep your information secure.
8. Great Customer Service and After Sales Service
Customers drive our business, and we make customer satisfaction a priority. We strive to provide the highest possible level of service, and exceed expectations wherever we can. Honesty is also important to us, and we believe that our customers deserve nothing less than the highest ethical standards from our company. We aim for excellence at every level, and in every aspect, of our business.
9. Our Principles
CUSTOMERS DRIVE our business: Customer satisfaction is our reason for being. We strive to provide the highest level of service and consistently exceed our customers expectations.
HONESTY is our foundation: Honesty is the cornerstone for all our business relationships. Our customers and partners deserve nothing less than the highest ethical standards from every level of our company.
EXCELLENCE is our goal: Excellence is the standard by which we measure performance at every level and in every aspect of our business.
10. Trade Qualified Customer Service
Speak to our skilled customer service consultant that is licensed plumber and electrician with 25 years industrial experience on the job
eCommerce by CubeCart